| Collect reviews from multiple platforms | | |
| Choose which platforms you want to collect reviews for — including Google, Trustpilot, Tripadvisor, Facebook, Booking.com, Airbnb, or any other platform. The free plan lets you connect one platform — with Premium, you can connect unlimited platforms. | 1 | ✅ |
| Redirect happy customers to public platforms | | |
| If a customer selects 4 or 5 stars, they will publish their review online — Repfarm automatically forwards them to your selected platform. | ✅ | ✅ |
| Capture negative feedback privately | | |
| If a customer selects 1 to 3 stars, they are shown a private feedback form instead. You receive their message by email and can reply in private. | ✅ | ✅ |
| Share review link or QR code | | |
| Place your review link or QR code anywhere — tables, doors, receipts, menus, email signatures, websites, business cards. | ✅ | ✅ |
| Track review performance | | |
| Monitor rating averages, review volume, and trends over time — across all connected platforms. | ✅ | ✅ |
| Reply to reviews in one dashboard | | |
| Respond to all reviews from all connected platforms in a single, clean dashboard — no switching tabs. | ✅ | ✅ |
| AI-generated replies | | |
| Get smart, natural-sounding replies generated by Repfarm AI — based on review sentiment and keywords. | ❌ | ✅ |
| Manage multiple business locations | | |
| Manage more than one business location from a single account — available with a separate license plan. | ❌ | 🔒 |
| Remove Repfarm logo | | |
| Offer a fully branded customer experience by hiding the Repfarm logo from the review page. | ❌ | ✅ |
| Show best reviews on your website | | |
| Embed your best reviews using widgets, popups, badges, or feeds. Just copy and paste a small HTML snippet into your website — super easy and fast to do. | ❌ | ✅ |
| Share top reviews on social media | | |
| Share top reviews directly from Repfarm to your Facebook and Instagram pages using customizable post templates. | ❌ | ✅ |
| Email review requests | | |
| Send up to 1,000 email invitations per month — with one click or via automation. | 10 / month | 1,000 / month |
| SMS review requests | | |
| Send up to 1,000 SMS invitations per month — with one click or via automation. | 10 / month | 1,000 / month |
| WhatsApp review requests | | |
| Send up to 1,000 review invitations per month via WhatsApp — with one click. 1,000 / month | 10 / month | 1,000 / month |
| Smart 3-step follow-up | | |
| If the customer doesn’t leave a review, with Repfarm you can set up reminders which are sent automatically after 3 and 7 days. | ❌ | ✅ |
| Request automation | | |
| You can set Repfarm to send a review invite when, for example, someone fills out a Google Form or a new row appears in a Google Sheet. The message can be sent right away — or automatically a few hours or days later. | Limited | ✅ |