Refund Policy

1. Free Trial Period
We offer a 30-day free trial for all new customers to evaluate our services:

– Access to Features: During the trial, you have full access to all features of our service.
– No Payment Required: Credit card or payment information is needed to start the trial, but you will not be charged before the end of the trial.

2. Subscription and Billing
– Automatic Conversion: At the end of the free trial, your account will automatically convert to a paid subscription unless canceled before the trial ends.
– Billing Cycle: Subscriptions are billed either on a monthly or yearly basis, as per the plan selected.
– Invoice: For yearly subscriptions, an invoice will be issued with the details of the subscription period.

3. Cancellation Policy
– Before Trial Ends: You may cancel your subscription at any time during the free trial to avoid charges.
– After Trial Ends: You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will retain access to the service until that date.
– How to Cancel: Click here, log in using the email address associated with your subscription and follow the cancellation instructions provided in your account dashboard. Cancellations can also be requested via email at info@repfarm.com.

4. No Refund Policy
– Once the free trial period ends, all subscription fees are non-refundable.
– Prorated Refunds: No prorated refunds are provided for partial months or partial years of service.
– Exceptional Circumstances: In case of service interruptions or errors caused by us, please contact us within 30 days of the issue to discuss potential remedies.

5. EU Right of Withdrawal
– Business Use Only: Our services are intended exclusively for businesses and professionals. By subscribing, you confirm that you are acting as a business entity or professional.
– Waiver of Right: By subscribing to our service and accessing it immediately after the free trial, you agree to waive any potential right of withdrawal that may exist under EU consumer protection laws.

6. Swiss Customers
– Contractual Agreement: By subscribing, you agree to be bound by our terms and conditions, including this Refund Policy.
– Business Status Confirmation: By subscribing, you confirm that you are acting in a professional or business capacity.

7. Compliance with Applicable Laws
– Jurisdiction: This policy is governed by the laws of Switzerland. However, where required by law, we will comply with local regulations in the country where your business is registered.
– In the event of any discrepancies between this policy and mandatory local laws, the relevant laws will take precedence.

8. Changes to This Policy
– Notification of Changes: We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
– Acceptance of Changes: Continued use of the service after changes have been posted constitutes acceptance of the revised policy.

9. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:

– Email: info@repfarm.com
– Address: Saracista Solutions, In der Dorfmatt 3, 4132 Muttenz, Switzerland